ITSM Wiki - Processes of Transition Planning and Support

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Best Practice ITSM Processes of Transition Planning and Support

 

 

Transition Planning and Support assures the realization of implementation projects for new respective modified IT Services by the help of project management methodologies.

 

Transition Planning and Support is part of Service Transition

 

 

Processes of ITSM Transition Planning and Support in detail

 

Process of the ITSM Process Library

 

Expected process result according to ITIL® and ISO 20000

 

 

 

Project Setup

 

Setup of the Transition Project, planning of resources and basic dates, risk- and environmental considerations

 

 

Project Planning

Planning of project structure, definition of goals and results for the project, detailed time-, milestone- and resource planning

 

 

Project Execution and Controlling

Project controlling and execution of corrective activities if necessary

 

Transition Reporting

Project reporting and continuous information of concerned and involved people

 

 

Main information flows and interfaces of ITSM Transition Planning and Support

 

Main information flows and interfaces of ITSM Transition Planning and Support according to ITIL® and ISO 20000

 

Click the image for a bigger view in a new window

(Documents within information flows only visible in our ITSM Process Collections)

 

 

Responsible roles of Transition Planning and Support

 

Service Transition Manager

Project Manager

 

 

Performance indicators of Transition Planning and Support

 

KPIs of Transition Planning und Support

 


 

And now - how to realize this?

 

Chose our best in class process oriented approach based on practice proven process templates!

 

Stop unessential spending for external consulting and start towards a goal oriented implementation

 

All details about the process oriented implementation of Service Transition (and thus the Transition Planning and Support)

  • detailed interface diagrams with description of information flows

  • descriptions of the separate processes with process step details, responsibilities and involved roles (RACI) and involved systems as well

  • checklists for the implementation

you may find in our

 

Click here for more details - ITSM processes of Service Transition according to ITIL® and ISO 20000

 

Free excerpt - ITSM processes of Service Transition according to ITIL® and ISO 20000

 

Don't reinvent the wheel - if you save even a few hours of your ITSM implementation, the purchase has already paid off!


 

Free access to our ITSM Archive and update to the new release (due to the new ITIL® 4)!

 

All customers of the complete package of five ITSM Process Collections will get an everlasting access to our ITSM Archive (templates, KPI proposals, checklists) which we are creating during the further development of our ITSM Process Library - thus you receive always the most actual ITSM documents independent of the purchasing date for free!

 

Furthermore all customers of our complete package of five ITSM Process Collections and the ITSM Process Library with a purchase date of October 15th or later will get a free update to the new version (due to the new ITIL® 4), as soon as available.

 

Visit our ITSM Archive!

 

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Last update 2021-09-07