ITSM Wiki - Processes of Security Management

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ITSMprocesses.COM - Your portal for ITSM processes and tools Dipl.-Ing. Walter Abel Management Consulting

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Best Practice ITSM Processes of Information Security Management

 

 

Information Security Management ensures the confidentiality, integrity and role based accessibility of the IT Services, their data and infrastructure in the context of a company wide security management of the IT Service Consumers.

 

Information Security Management is part of Service Design

 

 

Processes of ITSM Information Security Management in detail

 

Process of the ITSM Process Library

 

Expected process result according to ITIL® and ISO 20000

 

 

 

Implementation of Security Controls

 

Definition and implementation of organizational and technical activities to protect the IT Organization (IT Services, IT Infrastructure, data) in respect to availability, privacy and integrity

 

 

Validation of IT Security

Regular validation of effectiveness of the IT Security activities and -installations

 

 

Security Relevant Ocurrences

Detection and defense of IT Security violations

 

Security Review and Reporting

Check for risk conformity of the IT Security activities and reporting about IT Security Management

 

 

Main information flows and interfaces of ITSM Information Security Management

 

Main information flows and interfaces of ITSM Security Management according to ITIL® and ISO 20000

 

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(Documents within information flows only visible in our ITSM Process Collections)

 

 

Responsible roles of Information Security Management

 

Information Security Manager

 

 

Performance indicators of Information Security Management

 

KPIs of Information Security Management

 


 

And now - how to realize this?

 

Chose our best in class process oriented approach based on practice proven process templates!

 

Stop unessential spending for external consulting and start towards a goal oriented implementation

 

All details about the process oriented implementation of Service Design (and thus the Information Security Management)

  • detailed interface diagrams with description of information flows

  • descriptions of the separate processes with process step details, responsibilities and involved roles (RACI) and involved systems as well

  • checklists for the implementation

you may find in our

 

Click here for more details - ITSM processes of Service Design according to ITIL® and ISO 20000

 

Free excerpt - ITSM processes of Service Design according to ITIL® and ISO 20000


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All customers of the complete package of five ITSM Process Collections will get an everlasting access to our ITSM Archive (templates, KPI proposals, checklists) which we are creating during the further development of our ITSM Process Library - thus you receive always the most actual ITSM documents independent of the purchasing date for free!

 

Furthermore all customers of our complete package of five ITSM Process Collections and the ITSM Process Library with a purchase date of October 15th or later will get a free update to the new version (due to the new ITIL® 4), as soon as available.

 

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Last update 2019-07-04