ITSM Wiki - Processes of Release and Deployment Management

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Best Practice ITSM Processes of Release and Deployment Management

 

 

Release and Deployment Management controls the planned and monitored rollout of IT Services, updates and releases to the production environment. To ensure the integrity of the production environment only sufficiently tested service components are to be rolled out.

 

Release and Deployment Management is part of Service Transition

 

 

Processes of ITSM Release and Deployment Management in detail

 

Process of the ITSM Process Library

 

Expected process result according to ITIL® and ISO 20000

 

 

 

Organization of Release and Deployment Management

 

Definition and maintenance of guidelines for the Release and Deployment Management

 

 

Release Setup

Execution of all internal and external activities to provide the release components

 

Rollout of Releases

Placement of the release within the production environment including documentation and training

 

Startup Support and Closing of Releases

Support of the go life - phase for releases and correction of initial defects

 

Minor Releases

Simplified processing of releases that contain minor change and low risk

 

 

Main information flows and interfaces of ITSM Release and Deployment Management

 

Main information flows and interfaces of ITSM Release and Deployment Management according to ITIL® and ISO 20000

 

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(Documents within information flows only visible in our ITSM Process Collections)

 

 

Responsible roles of Release and Deployment Management

 

Release Manager

 

 

Performance indicators of Release and Deployment Management

 

KPIs of Release and Deployment Management

 


 

And now - how to realize this?

 

Chose our best in class process oriented approach based on practice proven process templates!

 

Stop unessential spending for external consulting and start towards a goal oriented implementation

 

All details about the process oriented implementation of Service Transition (and thus the Release and Deployment Management)

  • detailed interface diagrams with description of information flows

  • descriptions of the separate processes with process step details, responsibilities and involved roles (RACI) and involved systems as well

  • checklists for the implementation

you may find in our

 

Click here for more details - ITSM processes of Service Transition according to ITIL® and ISO 20000

 

Free excerpt - ITSM processes of Service Transition according to ITIL® and ISO 20000

 

Don't reinvent the wheel - if you save even a few hours of your ITSM implementation, the purchase has already paid off!


 

Free access to our ITSM Archive and update to the new release (due to the new ITIL® 4)!

 

All customers of the complete package of five ITSM Process Collections will get an everlasting access to our ITSM Archive (templates, KPI proposals, checklists) which we are creating during the further development of our ITSM Process Library - thus you receive always the most actual ITSM documents independent of the purchasing date for free!

 

Furthermore all customers of our complete package of five ITSM Process Collections and the ITSM Process Library with a purchase date of October 15th or later will get a free update to the new version (due to the new ITIL® 4), as soon as available.

 

Visit our ITSM Archive!

 

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Last update 2021-09-07